J4G DESIGN
User experience is our passion

UX with a difference


We are a User Experience agency based in London with a team of passionate designers that specialise in concept and wireframe design, working with delivery teams, branding and product design. We help brands and companies reach out to users to make sure that their opinions are counted and bridge the gap between design and delivery.


Working closely with stakeholders

Only those that are concerned with the project know what's required - whether they a the person that came up with the idea or the customers that will be affected. We make sure that they are happy and always up to date.

Progress using Agile

We use an Agile methodology to make sure that we always deliver high quality products in small and manageable increments on a regular basis. We have found that successful design and delivery is all about iteration: wrong is not bad.

100% satisfaction guaranteed

We work to standards that mean something to you so that you are always happy. Before we get started we will sit down to discuss the requirements and what you're looking to achieve as well as clear and consistent communication throughout. All this means that we can quickly and easily respond to changing requirements as well as keeping the ship on course.

Knowing that end users are the difference

The end users are the piece of the puzzle that determine whether a project is a success or a failure. We involve them early so that they know what is coming and can direectly influence the design so that they have what they need to complete tasks.

Our Process


Here is an overview of how we approach each new project.

Plan

  • Initial client meeting
  • Create brief
  • Agree deliverables
  • Research analysis

Discover

  • Primary research
  • User interviews
  • Client feedback

Create

  • Generate creative vision
  • Create initial deliverables
  • Review and iterate
  • further user testing

Deliver

  • Signed off by stakeholders
  • Fully packaged deliverables

We work according to a set of design principles that help us to achieve great results:

  • Use language that is clear, obvious and correct
  • Use best practice and established designs
  • Keep users at the heart of what we do
  • If we are unsure about the best design test it with the users and evaluate accordingly
  • Always facilitate any learning curve that users have to be put through
  • Do not use acronyms unless they have been explained already
  • Don't be afraid of doing something new
  • Consider mobile
  • Accessibility is paramount
  • Anticipate user needs
  • Users are people
  • Don't overload people with information
  • Iterate often and quickly
  • Getting things wrong is not bad

Our Work


Examples of our work which represent our design and marketing capabilities.

Pricing


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Contact Us


Please tell us about your next project and we will let you know what we can do to help you.