Nine out of ten small business homepages talk about themselves. Scroll past, done, gone. The reader came looking for an answer to one of their problems, and the page opened with a monologue about you.
Flipping the frame — writing about the reader, not the business — is the single highest-leverage copy change most sites can make.
The reader scans first.
Nobody reads a homepage top-to-bottom on the first visit. They scan in about eight seconds. Three questions need answering: am I in the right place, is this for someone like me, what do I do next.